At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

If you’re a small business looking for computer technical support, your first thought is probably to find a company that offers on-site service. Think twice, though. If a technician has to come out, ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a ...

Verizon is adding a new tool to its Fios tech support options as the coronavirus pandemic continues to keep people on lockdown around the US: virtual support. Partnering with a company called TechSee, ...

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Not everyone is a computer whiz it always easy to get your computer repaired. It often involves driving somewhere, shipping your desktop or laptop off to some factory, or paying hundreds of dollars to ...

LOS ANGELES, Jan. 13, 2011 (GLOBE NEWSWIRE) -- CyberDefender Corporation (Nasdaq:CYDE) ("CyberDefender"), a provider of Internet security software, utilities and remote technical support services that ...

For years now Remote Tech Support scams have been running rampant and scaring people into buying unnecessary support services. It appears Microsoft feels the same way as they have decided to ban all ...

LOS ANGELES, April 14, 2011 (GLOBE NEWSWIRE) -- CyberDefender Corporation (Nasdaq:CYDE), a leading provider of remote technical support services and Internet security software and utilities, today ...