The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...

Over the years, business owners and management professionals have been faced with an ever-increasing number of business process models, including Lean, Six Sigma, Kaizen and total quality management ...

Total Quality Management works perfectly for all who wish to follow its principles. Created in the 1950s by Dr. W. Edwards ...

According to ASQ, total quality management (TQM) is a system that utilizes effective communications, data and strategy to successfully incorporate the discipline of quality into an organization's ...

The Total Quality Management approach focuses your business on doing its best work. This kind of business environment requires explicit criteria for measuring the quality of products, along with ...

Two terms that have many interpretations because of the multiple definitions for the words assurance and control…. One definition of quality assurance is: all the planned and systematic activities ...