This is the third article in my series on Change Management and Business Transformation. What is change? To make or become different. People change. Businesses transform. A consultant transforms a ...

Moving from mid-level management into an executive leadership role often requires major shifts in one’s perspective and approach. New C-suite executives sometimes struggle to leave behind the duties ...

In your small business, training may be the responsibility of middle managers, or even training supervisors that are below middle management, but you can benefit from involving upper management in ...

Conducting a skip-level meeting provides additional insight into what's happening in your company or organization. In a skip-level meeting, upper-level management bypasses mid-level management to talk ...

Service-level management in the past took a “speeds and feeds” approach – service-level agreements contained specific service-level objectives centered around metrics such as performance and ...

Soldiers assigned to Hard Rock Company, 1st Battalion, 502nd Infantry Regiment, 2nd Brigade Combat Team, 101st Airborne Division (Air Assault), conduct a Platoon Live Fire Exercise on Sept 27, 2022, ...