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"Phishing-resistant MFA is the gold standard for security," according to Microsoft's threat intel team. "No matter how much ...
Threat actors are generating real Apple support tickets to phish two-factor authentication (2FA) codes and take over iCloud ...
The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...
Richmond Council said the decision to close the front counter at Twickenham Police Station had been taken without consultation ...
The Met announced it was closing 10 police station front desks in October, leaving London with just two front desks operating ...
Skipping lunch might seem like a small compromise, but experts warn it comes at a cost: stable energy, clear thinking and ...
There's more to the Salesforce attacks than meets the eye - other platforms are being spoofed too.
Scattered Lapsus$ Hunters targeted Zendesk users through more than 40 fake domains designed to steal credentials and install ...
Police have launched a new way for the public to reach them. An AI-powered virtual assistant named Bobbi, designed to handle non-emergency queries, is now live in a pilot scheme with Thames Valley ...
The dream of working from home often involves a romanticized image: sipping artisanal coffee, wearing pajama bottoms with a business-appropriate shirt, and having a perfectly behaved golden retriever ...
The Kerala High Court has directed hospitals to publicly display service rates, patient rights, and grievance contact ...